We offer the best products and customer service in English language development, and we want you to be completely satisfied.

• Any shipping errors by Ballard & Tighe will be corrected promptly at our expense.
• Any defective materials will be replaced at our expense.
• Upon receipt, please examine materials carefully before stamping or marking them in any way.
• Call Customer Service immediately at 1-800-321-4332 if there are discrepancies in your order.